Legal notice

In this space you will find all the information relating to the legal terms and conditions that define the relationship between you and us as the party responsible for this website. As a user, it is important that you are aware of these terms before continuing your browsing.

ESENCIA LOCAL S.L., hereinafter La Marihuela, with Tax ID B75547257 and administrative address at Calle Río Jarama, 132. Ed. 4.03. Local Bajo C. Coworking In-Nova, 45007, Toledo, as the party responsible for this website, undertakes to process the information of our users and customers with full guarantees and to comply with the national and European requirements that regulate the collection and use of the personal data of our users. This website, therefore, strictly complies with the GDPR (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE, Law 34/2002, of July 11, on information society services and electronic commerce.

GENERAL CONDITIONS OF USE

These General Conditions regulate the use (including mere access) of the web pages that are part of the website www.lamarihuela.es, including the content and services made available on them. Any person who accesses the website www.lamarihuela.es ("User") agrees to be subject to the General Conditions in force at any time on the portal www.lamarihuela.es.

INTENDED RECIPIENTS OF THE STORE AND TECHNICAL DOCUMENTATION (B2C vs. B2B)

The La Marihuela online store is exclusively aimed at final consumers (not professionals) and individuals interested in natural cosmetics for domestic use.

For its part, ESENCIA LOCAL serves professionals and companies through its B2B channels, with specific commercial, supply and technical documentation conditions adapted to the sector (e.g., technical data sheets –TDS–, safety data sheets –SDS–, certificates of analysis –CoA–, ECO/COSMOS certifications, extended traceability, etc.).

Consequently, technical documentation specific to the professional channel is not provided with retail orders (B2C). Where applicable, product labeling and information on the website include the necessary indications for safe use by the general public, in accordance with applicable regulations. In accordance with Regulation (EC) 1907/2006 (REACH), art. 31.4, the SDS is not required when hazardous substances or mixtures are offered or sold to the general public and sufficient information is provided for safe use, unless requested by a professional user ("downstream user") or a distributor. Likewise, the CLP (Regulation (EC) 1272/2008) establishes labeling requirements to guarantee safe use by consumers, and Regulation (EC) 1223/2009 regulates the information and labeling of cosmetic products.

If you wish to operate as a professional/company, please contact our B2B channels (contact: [indicate B2B email/URL here]) for customer registration, conditions, MOQ and technical documentation.

INTELLECTUAL PROPERTY

Read Privacy Policy

COMMITMENTS AND OBLIGATIONS OF USERS

The Company will use commercially reasonable efforts to enable the online course to be accessible, except for scheduled maintenance and required repairs, and except for any interruption due to causes beyond the reasonable control of, or not reasonably foreseeable by the Company.

SECURITY MEASURES

Personal data provided by the user to www.lamarihuela.es may be stored in automated or non-automated databases, the ownership of which corresponds exclusively to www.lamarihuela.es, which assumes all technical, organizational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current data protection regulations.

Communication between users and www.lamarihuela.es uses a secure channel, and the data transmitted is encrypted thanks to https protocols, therefore, we guarantee the best security conditions so that user confidentiality is guaranteed.

COMPLAINTS

www.lamarihuela.es informs that complaint forms are available to users and customers. Users may make complaints by requesting their complaint form or by sending an email to hola@lamarihuela.es indicating their name and surname, the service and/or product purchased and stating the reasons for their complaint.

The user/buyer may notify us of the complaint, either by email to: hola@lamarihuela.es, attaching if desired the following complaint form: The service/product: Purchased on: User's name: User's address: User's signature (only if submitted on paper): Date: Reason for complaint:

DISPUTE RESOLUTION PLATFORM

In case it may be of interest to you, to submit your complaints you can also use the dispute resolution platform provided by the European Commission and available at the following link: http://ec.europa.eu/consumers/odr/

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

Pursuant to the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including its mode of making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of www.lamarihuela.es are expressly prohibited. The user undertakes to respect the Intellectual and Industrial Property rights owned by www.lamarihuela.es.

The user knows and accepts that the entire website, containing without limitation the text, software, content (including structure, selection, ordering and presentation thereof), podcasts, photographs, audiovisual and graphic material, is protected by trademarks, copyrights and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain. In the event that a user or a third party considers that there has been a violation of their legitimate intellectual property rights through the introduction of certain content on the website, they must notify this circumstance to www.lamarihuela.es indicating:

Personal data of the interested party who holds the allegedly infringed rights, or indicate the representation with which they act in case the claim is presented by a third party other than the interested party.

Indicate the content protected by intellectual property rights and its location on the website, the accreditation of the indicated intellectual property rights and an express declaration in which the interested party is responsible for the veracity of the information provided in the notification.

EXTERNAL LINKS

The pages of the website www.lamarihuela.es may provide links to other websites owned by and content that is the property of third parties. The sole purpose of the links is to provide the User with the possibility of accessing such links. www.lamarihuela.es is not responsible in any case for the results that may be derived by the User from accessing such links.

Likewise, the user will find within this site, pages, promotions, affiliate programs that access users' browsing habits to establish profiles. This information is always anonymous and does not identify the user.

The information provided on these sponsored sites or affiliate links is subject to the privacy policies used on such sites and will not be subject to this privacy policy. Therefore, we strongly recommend that Users carefully review the privacy policies of affiliate links.

The User who intends to establish any technical linking device from their website to the portal www.lamarihuela.es must obtain prior written authorization from www.lamarihuela.es. The establishment of the link does not in any case imply the existence of relationships between www.lamarihuela.es and the owner of the site on which the link is established, nor the acceptance or approval by www.lamarihuela.es of its contents or services.

COMMENTS POLICY

Comments are allowed on our website to enrich the content and make inquiries. Comments that are not related to the subject matter of this website, that include defamation, grievances, insults, personal attacks or general disrespect towards the author or other members will not be admitted. Comments containing information that is obviously misleading or false will also be removed, as well as comments containing personal information, such as private addresses or telephone numbers, and that violate our data protection policy.

Comments created solely for promotional purposes of a website, person or group and anything that may be considered spam in general will also be dismissed.

Anonymous comments are not allowed, nor are those made by the same person with different aliases. Comments that attempt to force a debate or a position by another user will not be considered either.

EXCLUSION OF WARRANTIES AND LIABILITY

The Provider does not grant any warranty and is not responsible, in any case, for damages of any nature that may arise from:

The lack of availability, maintenance and effective operation of the website, or its services and content;

The existence of viruses, malicious or harmful programs in the content;

The illegal, negligent, fraudulent use or contrary to this Legal Notice;

The lack of legality, quality, reliability, usefulness and availability of services provided by third parties and made available to users on the website.

The provider is not responsible under any circumstances for damages that may arise from the illegal or improper use of this website.

APPLICABLE LAW AND JURISDICTION

In general, the relations between www.lamarihuela.es and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction and to the courts.

CONTACT

In case any User has any questions about these Legal Conditions or any comments about the portal www.lamarihuela.es, please contact hola@lamarihuela.es

From the team that makes up La Marihuela, we thank you for the time spent reading this Legal Notice.